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Operation Information

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Accession to the World Trade Organization (WTO) committed Taiwan to the principle that charges levied on imports or exports shall be near the cost of the provided services. Revisions were made to items 15 and 51 in the Commercial Harbor Code (published on November 21, 2001). The Measures for the Collection, Safekeeping and Application of Port Dues was passed by the Executive Yuan on December 31, 2001, and the Collection System of Port Dues was established and came into effect on January 1, 2002. Longstanding collection of commercial harbor construction dues ceased on the same day. Under instructions from the Ministry of Transportation and Communications, as of January 1, 2002, ships arriving at the port, ships and passengers departing from the port, and cargo loading and unloading from the harbor shall be assessed port dues in accordance with regulations. Port dues were also levied in accordance with regulations stipulated in item 2 of article 15 in the "Commercial Harbor Code", "The Measures for the Collection, Safekeeping and Application of Port Dues," and "Regulations of the Collection Operations for Port Dues". For details on related laws and regulations, collection rates, procedures, payments, complaint systems, points of attention, or refunds, please contact the port dues office of the Port of Kaohsiung, TIPC.
 
1. Laws and regulations that may be download and referenced directly. 
A. Measures for the Collection, Safekeeping and Application of Port Dues
B. Regulations on the Collection Operations for Port Dues
C. List of Rates of Port Dues for Bulk Cargoes and CY cargoes
2. Port Due Rates
A. Service Charge for Ships: For ships of international lines, NT$0.5 per total registered ton; for ships of domestic lines, forty percent discount of said charge.
Harbor area photograph
B. Passenger Port Dues: For outgoing passengers, NT$40 per person per time.
C. Cargo Port Dues: For cargoes of international lines, port dues are divided into bulk cargoes and general cargoes, CY cargoes, CFS cargoes. Bulk cargo port dues are calculated by the chargeable ton and divided into three categories. CY cargoes are charged by 20 feet and below and 21 feet and above containers. CFS cargo port dues are collected according to the number of chargeable tons of categorized cargoes within the container at NT$80 per chargeable ton; cargoes of domestic lines are collected at a four percent discount of the said amount.
3. Dues-collection procedures:
  A. Vessel port dues:
  a. The Port of Kaohsiung Computer Center is in charge of direct calculations and printing of payment notices, which are sent directly to the shipping agency.
  b. The Anping Harbor Branch Office and the Budai Office provide relevant vessel information. This information is then electronically delivered directly to the Chunghwa Telecom MTNET system calculation center for calculating and printing. Processed payment notices are sent back via courier to the originating office for distribution to the responsible party. Harbor area photograph
  B. Passenger Port Dues: Payment notices and receipts are, regulated by the Ministry of Transportation and Communications (MOTC) and are processed manually.
  C. International Cargo Port Dues: The Chunghwa Telecom system center acquires pertinent information via the entrance network and performs compilation, calculations, printing, and delivery of bills.
  D. Domestic Cargo Port Dues: As authorized by the MOTC, the Port of Kaohsiung, TIPC directly entrusts the shipping company to collect domestic cargo port dues from cargo owners. After the shipping company has filled out "The Report of Domestic Cargo port dues," the warehouse or the port authority onsite writes out the payment sheet according to "The Report of Domestic Cargo Port Dues” with "The Report of Domestic Cargo Port Dues" and "The Service Charge Payment Notice". The shipping company should make payment in the Joint Operation Room of Taiwan Bank.
  E. The Port of Kaohsiung runs an "Information Center for Port Dues" at the Joint Operation Room to handle customer services and complaints and other related affairs with regard to port dues.
4. Payment of Port Dues:
  A. Payment of fees may be made at either the Land Bank or the First Commercial Bank.
  B. As of May 2002, payment may be made at several additional banks and at the Post Office.
  C. The account number of every payment sheet is different, so payments should be made individually.
  D. If you would like to make your remittances / transfer funds via the post office or other financial institutions, transactions must be made one by one. Otherwise, the Taiwan bank cannot process the transaction.
5. Complaint System: If you wish to file an application for the categorization of the cargo, the following are the complaint channels, complaint documents, and filing procedures that should be followed:
  A. Authorities in charge of receiving complaints: Port of Kaohsiung, Carriers Association of R.O.C., Taipei Association of Importers and Exporters, Taiwan Association of Importers and Exporters.
  B. The payee's (or his agent's) complaint documentation: Shall consist of a copy of the port dues payment notice, the latest issue of the import and export report, the payment notice of port dues, a copy of the payment certificate of the previous commercial harbor construction dues paid, the above mentioned payment receipts, and copies of payment certificates related to import/export reports as well as related written materials.
  C. Complaint Procedure:
  a.
Once a complaint is received, the Port of Kaohsiung, TIPC will compile the complaint materials submitted by the payee and then deliver these materials to the MOTC for processing after conducting a preliminary evaluation.
  b.
The Carriers Association or any association of importers and exporters can collect information and conduct its own evaluation and then submit its finding to the Port of Kaohsiung in accordance with Item 1 of this procedure and submit such to the MOTC after processing.
  c.
After primary evaluation by the Port of Kaohsiung, the complaint case will be transferred to the MOTC, which will invite relevant organizations for a meeting to discuss and review the categorization of cargoes and related suggestions.
6. Points for Attention:
  Upon receipt of payment notice for port dues, the customer shall check his entry. In the event of questions, the measures below should be followed:
  A. Incorrect information about the payee's name, uniform number, address
    Fax the payment notice of port dues (noted with your phone number and incorrect items) or the filled-out complaint application form for port dues to our port dues office. Harbor area photograph
  B. Incorrect information regarding calculated tonnage, container number, container type, etc. Fax to the Port of Kaohsiung port dues office the port dues payment notice (noted with your phone number and the numbers that need to be corrected), the import/export entry, and the complaint application form of port dues.
  C. Queries about calculation category:
    Check first if the category of the CC code rate of the cargo is the same as listed on the payment notice.
  a. If not, fax to the Port of Kaohsiung port dues office the port dues payment notice (noted with your phone number and the category that needs to be corrected), the import/export entry, and the complaint application form.
  b. If the category is considered unreasonable or obviously higher than the previously charged commercial harbor construction due, fax the port dues payment notice, the import/export entry (with the duty-paid information of the cargo; if without, you must attach the payment certificate of the commercial harbor construction due), and the complaint application form of port dues to the port dues office.
  D. Check the number of payment notices that have been sent out. Inform the service personnel from our port dues center of the payee's company name, uniform registration number, fax and telephone numbers and point of contact . Results will be forwarded to you, or you may contact us for the results.
7. Refunds:
  The payee or his agent shall fill in the customer complaint form along with related information. First, apply with the service personnel of our port dues center. Second, after the MOTC has authorized the refund procedure, the service personnel with our port dues center will inform your company to provide related documents (original) for refunds.
8. The Port Dues Center of the Kaohsiung Harbor Bureau
Kaohsiung HarborAddress: No. 10, Fen Lai Rd., Gushan District, Kaohsiung City, R.O.C.
Phone: 
07-5622150
07-5622113
07-5622143
Fax: 07-5329681
 
A list of rates of port dues for bulk cargoes and general cargoes, FCL
     (fullcontainer load)  
Unit: NT$
Item
Description
Level of rates
Bulk Cargo
Rate of per calculated ton
FCL
Below
20 feet

Above
21 feet

1
Rice, wheat, oatmeal, flour, wheat bran, rice bran, beans, bean powder, corn, starch, bean cakes, peanuts, vegetable seeds, cotton seeds, tea cakes, feed, fish meal, melon seeds, walnuts, sesame, sugar, salt, industrial salt, waste material and wastes, firewood, wooden planks, empty oil drums, waste plastic and its products, sulfur, graphite, bricks, tiles, earthen products, stone products, asbestos and its products, coke, asphalt, paper pulp 1
7
247
547
2
Waste material and wastes (belonging to cotton, linen, hair, silk, leather, manmade fiber), cotton  products, linen and linen products , hair and its products, pig's bristles and their products, grass and grass products, waste metal and scrap metal, steel and iron and steel  products, chemical fertilizer, asphalt paper and paper products, vegetable, fruit 2
13
547
1.094
3
Those that do not fall into levels 1 & 2 shall be categorized as level 3. 3
19
684
1,368
 
Note:
1. Mineral, coal, sulfuric acid, earth, stones, sand, limestone, cement, waste paper, molasses and other cargoes that are handled by a bulk carrier: 2.8 dollars per chargeable ton; if the quantity of an entry is more than fifty kilo tons, the quantity over fifty kilo tons is 1.4 dollars per chargeable ton. When handled by a container carrier: if the payload is in a 20-foot and below full container, 137 dollars per container; if in a 21-foot and above one, 274 dollars per container.
  2. If a cargo straddles two levels and becomes unidentifiable, its calculation shall be implemented by using the lower-level amount.
  3. If the same shipping order or same bill of lading includes more than two kinds of cargoes, collection shall be done according to the higher level cargo.
  4. When the collection system for port dues fails to identify the container size for the full container load, the collection shall be done in advance according to the regulation of the charge per 20-foot and above full container load. Later on, the payee can file a refund application including verification documents with the commercial harbor management office.
 
Last updated:2017-04-07
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